Careers
Careers - Field Technicians
Positions
Senior Applications Technician
Location:
Whitby
Reports To:
Technology Manager
Department:
Technology Department
Benefits:
- Above average industry wages with paid vacation
- Comprehensive Healthcare insurance (e.g. Medical, Dental and Eye Care)
- Company Vehicle with Gas Card
- Company Laptop and Mobile Phone
- Professional Growth and Career Training
- Company Performance Bonus Program
- Company Matched RRSP Program
Responsibilities:
- Provide technical information and assistance to other employees and customers
- Research technical issues and provide solutions to resolve
- Provide in house training to technicians
- Provide Installation and Service duties within the installation and service departments
- Responsible to install and test A.C. Technical Systems approved products
- Provide customer service duties as they relate to hardware, programming and networking issues
- Responsible and accountable to complete installation projects that have met A.C. Technical Systems standards
- Test, commission and program A.C. Technical Systems approved products
- Work with customers IT departments to connect to the client’s network
- On-call duties are required
- Other duties as assigned
Requirements:
- Posses a “Customers First” attitude with a desire for quality craftsmanship
- At least 5 years experience of similar or related work
- Strong knowledge of computers, networking and IP systems
- Knowledge and skills in the security industry
- Factory trained on integrated security products
- Ability to communicate effectively
- Capacity for strategic thinking
- Able to conceptualize and think creatively
- Valid driver’s license
- Understanding of health and safety standards
- Must be able to meet or surpass security clearance (CPIC or government security clearances)
- Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision
Installation / Field Technician
Location:
Whitby / Ottawa
Reports To:
National Installation Manager
Department:
Installation
Benefits:
- Above Industry average wages with paid vacation
- Comprehensive Healthcare insurance (e.g. Medical, Dental and Eye Care)
- Company Vehicle with Gas Card
- Company Laptop and Mobile Phone
- Professional Growth and Career Training
- Company Performance Bonus Program
- Company Matched RRSP Program
Responsibilities:
- Work with project supervisors as required
- Installation and Service duties within the installation and service departments
- Install and test A.C. Technical Systems approved products
- Customer service duties as they relate to hardware, limited programming and networking issues
- Complete installations to A.C. Technical Systems standards
- Responsible and accountable to provide all drawings, commissioning reports, training and sign off documentation at the end and during the project
- On-call duties are required
- Other duties as assigned
Requirements:
- Posses a “Customers First” attitude with a desire for quality craftsmanship
- At least 2 years experience of installations and service of integrated security systems
- Electrical and electronic knowledge an asset
- Factory trained in integrated security products an asset
- Ontario Secondary School Diploma or equivalent level of knowledge
- Knowledge and skills in the security industry
- Ability to communicate effectively
- Capacity for strategic thinking
- Able to conceptualize and think creatively
- Valid driver’s license
- Understanding of health and safety standards
- Must be able to meet or surpass security clearance (CPIC or government security clearances)
- Understanding of timelines and ability to multi-task
- Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision an asset
Field Service Technician
Location:
Whitby
Reports To:
Service Manager
Department:
Operations
Benefits:
- Above Industry average wages with paid vacation
- Comprehensive Healthcare insurance (e.g. Medical, Dental and Eye Care)
- Company Vehicle with Gas Card
- Company Laptop and Mobile Phone
- Professional Growth and Career Training
- Company Performance Bonus Program
- Company Matched RRSP Program
Responsibilities:
- Provide Installation and Service duties as required
- Program, Test and commission AC Technical Systems approved products
- Work within a customers IT environment
- Provide customer service duties as they relate to hardware, programming and network issues
- Provide direct communication to the AC Technical before, during and after service calls
- On-Call duties as assigned
- Other duties as assigned
Requirements:
- Posses a “Customers First” attitude with a desire for quality craftsmanship
- Must be experienced or certified with some or all the following products, Lenel, Kantech, CCURE, Avigilon, IndigoVision
- At least 5 years experience of installations and service of integrated security systems
- Electrical and electronic knowledge an asset
- Posses trouble shooting experience
- Factory trained in integrated security products an asset
- IT and networking experience an asset
- Ontario Secondary School Diploma or equivalent level of knowledge
- Ability to communicate effectively
- Capacity for strategic thinking
- Able to conceptualize and think creatively
- Valid driver’s license
- Understanding of health and safety standards
- Must be able to meet or surpass security clearance (CPIC or government security clearances)
- Understanding of timelines and ability to multi-task
- Able to conceptualize and think creatively
- Valid driver’s license
- Understanding of health and safety standards
- Must be able to meet or surpass security clearance (CPIC or government security clearances)
- Understanding of timelines and ability to multi-task
- Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision an asset
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