Careers

Careers - Field Technicians

Positions

Location:

Whitby

Reports To:

Technology Manager

Department:

Technology Department

Benefits:

Responsibilities:

Provide technical information and assistance to other employees and customers
Research technical issues and provide solutions to resolve
Provide in house training to technicians
Provide Installation and Service duties within the installation and service departments
Responsible to install and test A.C. Technical Systems approved products
Provide customer service duties as they relate to hardware, programming and networking issues
Responsible and accountable to complete installation projects that have met A.C. Technical Systems standards
Test, commission and program A.C. Technical Systems approved products
Work with customers IT departments to connect to the client’s network
On-call duties are required
Other duties as assigned

Requirements:

Posses a “Customers First” attitude with a desire for quality craftsmanship
At least 5 years experience of similar or related work
Strong knowledge of computers, networking and IP systems
Knowledge and skills in the security industry
Factory trained on integrated security products
Ability to communicate effectively
Capacity for strategic thinking
Able to conceptualize and think creatively
Valid driver’s license
Understanding of health and safety standards
Must be able to meet or surpass security clearance (CPIC or government security clearances)
Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision

Location:

Whitby / Ottawa

Reports To:

National Installation Manager

Department:

Installation

Benefits:

Responsibilities:

Work with project supervisors as required
Installation and Service duties within the installation and service departments
Install and test A.C. Technical Systems approved products
Customer service duties as they relate to hardware, limited programming and networking issues
Complete installations to A.C. Technical Systems standards
Responsible and accountable to provide all drawings, commissioning reports, training and sign off documentation at the end and during the project
On-call duties are required
Other duties as assigned

Requirements:

Posses a “Customers First” attitude with a desire for quality craftsmanship
At least 2 years experience of installations and service of integrated security systems
Electrical and electronic knowledge an asset
Factory trained in integrated security products an asset
Ontario Secondary School Diploma or equivalent level of knowledge
Knowledge and skills in the security industry
Ability to communicate effectively
Capacity for strategic thinking
Able to conceptualize and think creatively
Valid driver’s license
Understanding of health and safety standards
Must be able to meet or surpass security clearance (CPIC or government security clearances)
Understanding of timelines and ability to multi-task
Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision an asset

Location:

Whitby

Reports To:

Service Manager

Department:

Operations

Benefits:

Responsibilities:

Provide Installation and Service duties as required
Program, Test and commission AC Technical Systems approved products
Work within a customers IT environment
Provide customer service duties as they relate to hardware, programming and network issues
Provide direct communication to the AC Technical before, during and after service calls
On-Call duties as assigned
Other duties as assigned

Requirements:

Posses a “Customers First” attitude with a desire for quality craftsmanship
Must be experienced or certified with some or all the following products, Lenel, Kantech, CCURE, Avigilon, IndigoVision
At least 5 years experience of installations and service of integrated security systems
Electrical and electronic knowledge an asset
Posses trouble shooting experience
Factory trained in integrated security products an asset
IT and networking experience an asset
Ontario Secondary School Diploma or equivalent level of knowledge
Ability to communicate effectively
Capacity for strategic thinking
Able to conceptualize and think creatively
Valid driver’s license
Understanding of health and safety standards
Must be able to meet or surpass security clearance (CPIC or government security clearances)
Understanding of timelines and ability to multi-task
Able to conceptualize and think creatively
Valid driver’s license
Understanding of health and safety standards
Must be able to meet or surpass security clearance (CPIC or government security clearances)
Understanding of timelines and ability to multi-task
Knowledge of Avigilon, Lenel, Kantech, CCURE, IndigoVision an asset

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