Privacy Policy

This page describes how AC Technical Systems handles information that we learn about consumers when consumers visit our website or contact us by mail, phone, or email. We collect the information and we maintain it in accordance with the Canadian Privacy Act where applicable. Any personally identifying information you provide is voluntary. We use it to fulfill requests you make with AC Technical Systems for information, products and or services ; it will never be disclosed to others unless by order of subpoena.

If you visit our Website

To browse, read, or download information we automatically collect and store: the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.

We use this information only as anonymous data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals.

We do not use persistent "cookies" or tracking mechanisms that collect personally identifying information on our sites.

If you choose to identify yourself when you call us, write to us, send us email, or use our secure online forms

Information We Collect

We collect any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide to us.

How We Use and Disclose Information

If you choose to provide personally identifying information to us, we will use and disclose it as described in this Privacy Policy. If you do not provide your name or other identifying information, it may be impossible for us to refer, respond to, or investigate your complaint or request. We may share your information to redress dealers, agents, staff, suppliers and others, who are subject to confidentiality agreements. Your information will not be shared with third parties unless express written consent has been given by the consumer acknowledging the distribution of information and the purpose for doing so. Written consent is not required if the information is requested by subpoena.

If you contact us to order publications, we use the information you provide to fulfill your order or to contact you about your order.

If you contact us to complain about a company, individual, or a particular practice, quote or order for products, literature and or services;

We make your complaint available to AC Technical Systems' representatives involved in the investigation of your complaint.

We may share your complaint with certain private entities, including companies you may have complained about, to help address your complaint.

When you submit a complaint, you may be contacted by AC Technical Systems or their agents which includes but is not limited to sales representatives, staff, dealers and agents, or any of the private entities to which your complaint has been referred.